wire ... metal ... fibre .... unique handcrafted jewelry and accessories for men and women


Handcrafted by me
All items for sale at ebb and flo are handcrafted in a non-smoking but pet-friendly environment. I use a variety of materials including beach glass, vintage beads and repurposed jewelry components. I use silver plate components, including wire, and will indicate where sterling silver is used. Sterling silver or gold fill earwires are available at extra charge.
Payment online is through PayPal.

Custom Orders
Please contact me for further details. I accept commissions based on my own work, not copies of other artists.
Once a custom order is accepted full payment may be required for the work to proceed. I will invoice you thru PayPal.

Wholesale Orders
  • Please note, I usually make only one of a kind (OOAK) or small numbers of an item. It may be difficult for me to reproduce exactly each individual item.
  • Shipping will be priced at Canada Post rates per order once weight, size etc have been determined, plus handling.
  • Payment is via PayPal. I will issue a wholesale PayPal invoice once the entire order has been packaged for shipping and shipping has been calculated. Orders will not be shipped until payment has cleared.
  • A little about myself, my crafting comes in and around home duties and sometimes has to take a complete back seat (life happens). Whenever an order is placed I will inform you of probable delivery times, work turnaround, etc - I do my best to be realistic but very often am over cautious about estimating time required.

Refund Policy
I would really like you to be happy with your purchase from ebb and flo. If an item arrives broken or damaged please let me know within 48 hours so I can provide a replacement, repair or full refund, including return shipping. Please note, in certain instances I will require return of the item before refund can be made.

If you are dissatisfied for any other reason, please notify me within 48 hours of receipt. At my discretion, refund of your purchase price may be possible provided the item is returned in the condition it was shipped out. Please ensure appropriate packaging and mailing including tracking and insurance to return the item or I will not be held liable for goods not arriving. Please notify me and provide tracking information when the item is shipped. Your purchase price minus shipping and handling (a 5% restocking fee) will be refunded on receipt.

Shipping Policy
Items will be shipped once payment has been received and cleared in my PayPal account. I will send an email once items have been mailed. Your purchase will arrive securely packaged, for jewelry items this will usually mean in a card jewelry box.
Shipping varies with destination and will use the most cost effective method through CanadaPost. Please note, this does not include shipment tracking and I therefore cannot be held liable for parcels lost in the mail if shipped this way. Delivery confirmation and tracking is available as an add on fee at the request of the buyer. Please request this service at checkout and wait for a revised PayPal invoice from me before paying.

Approximate shipping times in business days are shown in the listing and below. Express shipping with tracking is available at your request at extra cost - please contact me for details.

Approximate delivery times (according to Canada Post)
Domestic i.e. North America
2-12 days delivery Canada, US 6-12 days
International 6-12 days delivery
Express shipping (3-5 days in North America, 4-7 days international) is available for an additional fee (calculated on an individual basis per shipment). Please state this when ordering and wait for an adjusted invoice. Items will not be shipped until payment is made in full.

Shipping multiple items
Shipping can be combined - please see individual listings for details. Shipping will be at the rate quoted for the most expensive or heaviest item.
Shipping discounts may be in effect - please check website details for offers.

Customs Duties and Fees
Please be aware of customs duties and brokerage fees in effect for international orders into your country of residence. Please be advised that paying these is the responsibility of the buyer.

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